You are allowed to return items within 14 days of receiving them. All returns must be kept in the same way they have been received as much as possible. Only return items that are unworn, unwashed, free of any stains (like deodorant or makeup), scuffs, tears, snags and mysterious smells items for a refund (excluding original shipping charges) within 14 days of the date of receiving your package. Tags that have been cut off will not be allowed to be issued for the return. Return shipping for “change of mind” purchases will incur a cost that varies between $10-$20aud.
If you receive a defective item, please notify us within 2 days of delivery and attach an image of the fault. You can do this by creating a return and selecting the defective item option. Once our team has approved the defective item, a shipping label will be processed for you free of charge and we request the item to be shipped back within 7 days of receiving the shipping label.
Unhappy with your item? You can use the form below to direct you to creating a return. This is classified as a “change of mind” of the item(s) which a store credit will be issued to you . Returns that are classified as a defective item, a store credit or refund will be issued to you once reviewed, you will need to attach photos of the damaged items when creating this return.
For International Orders please get in touch with us about your order by click on contact us here section or email us directly on info@loungewearrepublic.com.au within 7 days of your receiving your item.
